FlySafair is not ready give other airlines the chance to breathe. They’ve been been awarded their third consecutive ‘Best Low-Cost Airline in Africa’ award at the Skytrax World Airline Awards 2023.
The airline is big on making its customers feel like they are part of the family. Conducted by Skytrax, the World Airline Awards take place on a yearly basis and they are determined through a customer satisfaction survey.
Among the 80 major awards handed out during the event, FlySafair’s recognition as the Best Low-Cost Airline stood out due to its foundation in real passenger feedback and experience. The Chief Marketing Officer at FlySafair, Kirby Gordon was very proud to accept the award on behalf of the airline.
According to reports, Gordon said they are so proud that all the hard work their team has put into continuously improving has been recognised at such a prestigious event. “To have this work and our commitment to seamless, on-time travel rewarded at this level is testament to the dedication and excellence that our staff bring to work each day.” – he added.
For the 3rd year in a row, we’ve been named Best Low-Cost Airline in Africa in the 2023 Skytrax World Airline Awards. They say these are the ‘Oscars of the aviation world’, and we sure feel like stars! We love you stax & are excited to the max for yet another Skytrax! pic.twitter.com/woD4MSOouE
— FlySafair (@FlySafair) June 20, 2023
One of the things that make FlySafair’s remain successful, is its exceptional On-Time Performance rating, which had an average score of 93.7% in 2023. Gordon also pointed out that tracking and reporting their On-Time Performance rating has always been a priority for the airline, because it is considered their main differentiating factor.
“We are extremely excited for what the rest of 2023 has to offer and look forward to tackling any new challenges with a renewed sense of purpose and a hat-trick of awards on our shelf,” Gordon said.
Main Image: Skytrax
